Nader Chmait | eTail Australia

Agenda Day 1

10:50 AM Leaders Perspectives: Redefining Work, Workflows, and Value For Agentic AI in Retail

Fireside Chat: Distinguishing agentic AI from traditional AI and automation in retail – How can you unlock agentic AI's genuine autonomous value and rethink job design and team workflows to add strategic value alongside autonomous systems?

2:50 PM Building the Data & AI Foundations for What’s Next

'Lessons From Experience' Speech: From Data to AI to Impact – The Principles Behind Transformation That Actually Works

Whether we like it or not, AI is likely to continue to dominate the retail conversation. But the retailers that win the next chapter won't necessarily be those using the most AI. They'll be those who have built the foundations to make it work.

The bigger question is: what principles should guide retailers as they navigate the next era of transformation?

From trusted data and intelligent technology to organisational readiness, customer-centricity and measurable business value, we'll explore what it takes to turn experimentation into impact, and build a retail organisation capable of continuously adapting to whatever comes next.