Jy Morgan
Head of Digital KnobbyAgenda Day 1
11:30 AM Leaders Perspectives: Redefining Work, Workflows, and Value For Agentic AI in Retail
Fireside Chat: Distinguishing agentic AI from traditional AI and automation in retail – How can you unlock agentic AI's
genuine autonomous value and rethink job design and team workflows to add strategic value alongside autonomous systems?
Agenda Day 2
10:30 AM The Loyalty Reality Check: What Customers Actually Value
Panel: What does "modern loyalty" actually mean in 2026 – and which legacy loyalty mechanics are now holding retailers back?
Check out the incredible speaker line-up to see who will be joining Jy.
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