Generate Leads. Develop Opportunities. Close Business.

What is eTail Australia?

The Retail Summit That Tops All The Others

From our beginnings in 1999, to becoming the most senior gathering of retail leaders in the world, it is fair to say we, like the retail industry, have come a long way.

By listening to our retail community during 6 months of in-depth research, 6X more than any other retail summit, we find out about the issues most affecting your business, helping us to design the eTail Australia agenda accordingly.

We gather the Founders, CEOs, CMOs, Heads of eCommerce, Digital Marketing and CX from Australia’s most successful retailers to discuss winning strategies and solutions to your key challenges. No commercials. No egos. We cut out the fluff so you can return to the office with detailed take-aways.

With over 250+ retail decision makers exclusively in one place at one time, this is THE meeting place to benchmark your business with the best and shape the future of your industry.

“I’m really excited to attend eTail Australia. The speaker list is second to none, and the topics are really relevant to the key issues facing retailers today.”

Mark Baartse
Former CMO, Showpo
Top 50 CMO and Consultant,

Why eTail is rated #1

Actionable Tactics To Grow Your Business, No Fluff

We’re not a tradeshow or a vendor-led seminar. Our agenda is 100% focused on your biggest challenges and opportunities.

You’ll hear from Founders, CEO’s, VPs and more - those that are in the trenches, doing the work. We cut out the fluff you get at other conferences to give you tons of actionable strategies to increase your profits.

An Awesome Time, Guaranteed

We’re known in the industry for awesome experiences you can’t get anywhere else. Sip fine wines, kick back with cocktails, eat delicious food, attend private tastings, and be wowed at our infamous evening reception. You’ll make memories that last a lifetime, and become a part of a true retail community.

The Most Interactive Conference, Ever

Benefit from over 30 hours of intimate discussion groups, creative think-tanks, interactive case studies, for and against debates, retailer led roundtables, technology led roundtables, shark tanks, structured and unstructured networking activities, and much more.

This is your opportunity to make new connections and speak “off-the-record” with your peers. You’ll build relationships like never before.

“The sheer number of practical case studies from the top retailers is phenomenal – you don’t get that anywhere else.”

Ben Flintoff
General Manager
Baskin-Robbins Australia

Your Agenda At A Glance

Customer expectations are changing and you have to quickly adjust. The eTail Australia conference is designed to help you overcome your biggest challenges.

Main Conference Day one - Optimising Loyalty With Purposeful eTailing

  • Sustainable Retailing – The New Loyalty
  • Mastering Personalisation At Scale
  • Mastering Attribution & Conversions
  • Growing & Optimisng Your Customer Base
  • Mastering Omni-Channel
  • Mastering Experiential Retail
  • Building Your Ideal MarTech Stack
  • Boosting Content ROI & AD Performance with MarTech

Main Conference Day two –Mastering Frictionless Retail

  • Winning The Last Mile In Online Delivery
  • Mastering Cross Border eCommerce
  • Making Sense Of The MarTech Universe: Mastering Partner Acquisition
  • Mastering Customer Engagement & Retention
  • Mastering Inventory Management
  • Managing Marketplaces & Brand Partnerships
  • Mastering Mobile & Social Commerce
  • Re-platforming MasterClass




Retailers & Travel Brands Collaborating


Thought Leading Speakers


Peer-to-Peer Discussions

Who Attends eTail

"eTail Australia has the Who's Who of the eCommerce and retail industry talking about some of the most pressing and relevant topics for 2020. It's already quite well known and anticipated among my peer group, that quite a few have reached out asking for early bird/insider tickets!“

Kshira Saagar
Director of Data Science & Analytics
Global Fashion Group & The Iconic


Who said eCommerce conferences can't be fun? We’re known in the industry for awesome experiences you can’t get anywhere else. You’ll come as an attendee, and leave as part of a community.

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